Privacy Policy

Effective October 23, 2026 · Last updated October 25, 2026

This Privacy Policy describes how Dominion Apex Labs LLC, a Tennessee limited liability company ("MOEV," "we," "us" or "our"), collects, uses, discloses and protects personal information in connection with the MOEV mobile application, the website at moev.app, the MOEV feed and related services (collectively, the "Service"). Capitalized terms not defined here have the meanings given in the Terms of Service.

At a glance

  1. Information we collect
  2. How we use information
  3. Automated processing and AI
  4. Face detection and biometrics
  5. Who can see your Content
  6. Service providers and disclosures
  7. No sale and no targeted advertising
  8. Cookies, browser storage and GPC
  9. Text messages
  10. Data retention
  11. Your rights and choices
  12. State privacy disclosures
  13. Teen accounts and parents
  14. Children under 13
  15. Ambassador Program
  16. Security
  17. Data location
  18. Changes to this Policy
  19. Contact

1. Information we collect

Information you provide

Information collected automatically

Information from others

Information we do not collect

MOEV does not access your device's precise or approximate location, your contacts, your browsing history, advertising identifiers or health data, and does not collect biometric identifiers. MOEV does not access your photo library except to save reveals and photos when you ask, and to upload a single profile photo you choose. The app's camera does not record audio. Photos are captured without location metadata: the app disables photo metadata, and the website captures photos directly from the camera stream, which carries none. On the website, the optional "Record your reaction" feature uses your camera and microphone only while you record, creates the video on your device and does not upload it unless you choose to share it.

2. How we use information

We do not sell personal information, share it for advertising, build advertising profiles, or allow any third party to train artificial intelligence models on your photos, and we do not permit our service providers to do so with data we provide. We may use photos and related data to train and improve MOEV's own models as described in Section 3. We will ask for your consent before using personal information for a purpose materially different from those described in this Policy.

3. Automated processing and AI

Every photo is automatically checked for safety by an AI service before it can be shared publicly. Nothing is used to identify people.

MOEV's own models. We may use photos, reveals and related usage information (such as which shots were chosen, pacing, and how reveals are watched) to train, test and improve MOEV's own models that build and rank reveals. This processing is limited to operating and improving MOEV, does not involve facial recognition or identifying any person, and excludes Content from accounts of users under 18. You can ask us to exclude your Content from model training at any time by emailing hello@moev.app with the subject "Model training opt-out"; exclusion applies going forward.

We never ask an AI provider to identify anyone. Our providers process photos only to return these results, and we select providers whose business terms do not permit training on data we send. Comments are reviewed by our own filters.

Automated review is not perfect. A flagged photo is held off the public feed until a person reviews it, and you may ask for human review of any decision by emailing us.

4. Face detection and biometrics

When our render engine produces a reveal, it runs a face detection model on our own servers to locate faces in each frame as rectangles, so that crops, pans and split screens do not cut through a face. When a person asks to be blurred, MOEV personnel may use the same tool on that photo to place the blur. That is the only use.

MOEV does not collect, capture, purchase, receive, obtain, store, use, sell, lease, trade, disclose or profit from biometric identifiers or biometric information as defined in the Illinois Biometric Information Privacy Act (740 ILCS 14), biometric identifiers as defined in the Texas Capture or Use of Biometric Identifier Act (Tex. Bus. & Com. Code § 503.001) or Washington law (RCW 19.375), biometric data under Washington's My Health My Data Act (RCW 19.373), or biometric data under any other state privacy law. Before any such collection, we would publish a written retention and destruction policy and obtain your written consent.

5. Who can see your Content

6. Service providers and disclosures

We use the service providers listed below to operate the Service. They process personal information on our behalf under contracts that limit its use to providing services to us and prohibit its sale or use for their own advertising. Some are used only when the related feature is enabled.

ProviderPurpose
Supabase (US region)Database, authentication, file storage and server functions
Google Cloud (Run, Tasks)Our own render engine, including face detection and blurring
CreatomateBackup video rendering
AnthropicPhoto scoring for the editor, and backup safety review
Google Cloud VisionPhoto safety review and backup scene labels
VercelWebsite hosting
Resend; MicrosoftEmail delivery and business email
TwilioText messages, when enabled
Apple; GoogleApp distribution, in-app purchases, push delivery and, when enabled, sign-in
RevenueCatSubscription management
ExpoPush notification delivery, when enabled
Cloudflare Turnstile or hCaptchaBot protection for text message sign-in, when enabled
Google Fonts, jsDelivr, cdnjsFonts and code libraries loaded by our website (they receive your IP address)
Payout provider (to be selected)Ambassador payouts and tax forms, when cash payouts are enabled

We may also disclose information: as required by law or valid legal process (see our law enforcement policy); to report apparent child sexual exploitation to NCMEC; to prevent death, serious physical harm or fraud; to enforce our Terms; and to a successor in a merger, acquisition or sale of assets, which must honor this Policy for information collected under it. We will notify you before your information becomes subject to a different privacy policy.

7. No sale and no targeted advertising

We do not sell personal information, and we do not "share" personal information for cross-context behavioral advertising or process it for "targeted advertising," as those terms are defined in the California Consumer Privacy Act, as amended by the California Privacy Rights Act (together, "CCPA"), and in other U.S. state privacy laws. We have not done so in the preceding 12 months. We have no actual knowledge of selling or sharing the personal information of consumers under 16 and will not do so. We use and disclose sensitive personal information only as necessary to provide the Service, so a "Limit the Use of My Sensitive Personal Information" link is not required.

8. Cookies, browser storage and Global Privacy Control

9. Text messages

Where text messaging is available and you opt in, we send a text when your rolls develop (approximately one per roll) and any sign-in codes you request. We do not send marketing texts. Message and data rates may apply. Reply STOP to opt out or HELP for help. Text messages are never required to use the Service.

We keep your mobile number and a record of your consent, including the wording and time, so that we can demonstrate it. We will not share or sell your mobile number or text message opt-in data to third parties or affiliates for marketing or promotional purposes. Our text message provider, Twilio, processes your number only to deliver our messages. For text message sign-in, we keep one-way hashes of your mobile number and IP address for about 2 days to limit abuse, and our bot-protection provider receives your IP address to verify the check.

10. Data retention

We keep personal information only as long as necessary for the purposes described in this Policy, then delete or de-identify it.

InformationRetention
Account, profile, photos, reveals and commentsUntil you delete them or your account
After account deletionRemoved from active systems promptly and within 30 days; backup copies expire within a further 30 days
Rolls with no photosRetired 30 days after last activity and deleted 90 days after that
Website guest accounts not saved with an email addressDeleted after 12 months without activity, except photos that are part of another person's reveal
Deleted commentsHidden immediately and erased within 30 days unless subject to an open report
Beta feedback24 months; if you delete your account, it is kept without your name
Website error reports30 days
Reveal and feed viewing events24 months, then retained only as totals that do not identify anyone
Feed preferencesUntil account deletion; derived from recent activity
Teen-safety activity counts30 days
Safety review labels and scoresAs long as the photo exists
Reports, removal requests and moderation decisions3 years after closure, to address repeat abuse and appeals (kept after account deletion for that purpose)
Leaving a rollA record that you left and the sharing choice you made for that roll, kept while the roll exists so a reveal with your photos never goes public against your choice
Content reported to NCMECPreserved for 1 year, or longer if law enforcement requests, as federal law requires
Text message consent recordsWhile texts are enabled and for 4 years after you opt out
Parent approval recordsWhile the teen account exists and for 3 years after; unused approval links expire after 7 days
Purchase, commission and tax records7 years, as tax and accounting law requires; after account deletion, kept under a pseudonymous identifier
Hosting logs containing IP addressesGenerally 90 days or less, as set by our providers
Privacy request records24 months

Because a reveal belongs to everyone in the roll, once a reveal has been delivered, photos you took in it stay in it, detached from your account, even if you leave the roll or delete your account. Photos in a roll whose reveal has not been delivered are deleted when you delete your account, and if you leave such a roll you can choose to take them out. Anyone who appears in a reveal can still ask to be blurred. If you hosted a roll that others joined, it passes to another participant when you delete your account.

11. Your rights and choices

Wherever you live in the United States, you may request to:

How to make a request

We will verify your request, for example by confirming it with the email address on your account, and respond within 45 days. We may extend this period once by up to 45 days where reasonably necessary and will tell you why. You may use an authorized agent, in which case we will request your signed authorization and may verify your identity directly. Requests are free, and we will not discriminate against you for exercising your rights.

Appeals. If we decline your request, you may appeal by replying with the subject "Privacy appeal." A person not involved in the original decision will respond within 60 days (or 45 days where state law requires). If you remain dissatisfied, you may contact your state attorney general.

Other choices: make a roll private; remove a reveal from the feed; turn off "Let MOEV share" or turn on "Don't feature me"; choose a non-personalized feed order; adjust profile visibility; delete comments; block users; turn off notifications; or reply STOP to text messages.

12. State privacy disclosures

California

In the preceding 12 months we collected the following categories of personal information as defined by the CCPA: identifiers (email address, phone number, account and guest IDs, IP address); personal information described in Cal. Civ. Code § 1798.80 (name or display name, phone number); characteristics of protected classifications (age, derived from date of birth); commercial information (plan and purchase history); internet or other electronic network activity (viewing events, feed preferences, device and app information); audio and visual information (photos, profile photos and reveals; the MOEV camera records no audio, and reaction videos you record stay on your device unless you share them yourself); and inferences (photo safety labels and editing scores, which never concern who a person is). Sensitive personal information: account log-in credentials and, for teens, age. Sources, purposes and recipients are described in Sections 1, 2 and 6, and retention in Section 10. We disclose these categories only to the service providers in Section 6 for the business purposes described there. California residents may also request, once per year and free of charge, information about disclosures to third parties for their direct marketing purposes (Cal. Civ. Code § 1798.83); we make no such disclosures.

Tennessee

Tennessee residents have the rights described in Section 11 under the Tennessee Information Protection Act. MOEV does not sell personal information, process it for targeted advertising or engage in profiling in furtherance of decisions that produce legal or similarly significant effects.

Other states

Residents of states with comprehensive consumer privacy laws, including Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, New Hampshire, New Jersey, Nebraska, Minnesota, Maryland, Indiana, Kentucky and Rhode Island, have the rights described in Section 11. We extend these rights to all U.S. users, whether or not a particular state law applies to MOEV. Nevada residents may opt out of the sale of covered information; we do not sell it.

13. Teen accounts and parents

MOEV is for people 13 and older. We ask for a date of birth once when an account is created in the app. Anyone under 13 cannot continue: we do not store their date of birth, and we delete the account they started. Joining a roll on the website without an app account is limited to users 18 or older.

Teen accounts for users aged 13 to 17 are not yet available. Until they are, a user aged 13 to 17 may view public content but may not take photos or start or join rolls. When teen accounts become available, they will include the following protections:

Parents and guardians may email hello@moev.app with their contact information and the teen's account email to review or delete the teen's information or withdraw approval. We will verify the request and act within 30 days.

14. Children under 13

The Service is not directed to children under 13, and we do not knowingly collect personal information from them. Our age screen does not permit anyone who enters a date of birth under 13 to continue, and we do not store that date. If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will delete it promptly. If you believe a child under 13 is using the Service, contact hello@moev.app.

15. Ambassador Program

Where the Ambassador Program is available and you open a participant's link, we store the link code in your browser for 30 days (in browser storage and a first-party cookie) and record which participant referred you if you create an account. To prevent participants from earning on their own purchases, for every signed-in user we store a one-way hashed device code derived from a random identifier and basic device or browser characteristics, used only for referral fraud prevention. Participants see only aggregate counts, never your identity or purchases. If cash payouts are enabled and you earn them, our payout provider collects your payout and tax information, and we keep payout records as tax law requires.

16. Security

We use encryption in transit, private storage with short-lived signed links, access controls on every database table and file, and restricted internal access. Only a limited number of authorized MOEV personnel can review flagged Content, and review decisions are logged. No system is completely secure. If a security incident affects your personal information, we will notify you and the appropriate authorities as required by law.

17. Data location

MOEV operates from the United States and stores data in the United States. Some service providers may process data in other countries subject to appropriate safeguards. If you use the Service from outside the United States, your information will be transferred to and processed in the United States.

18. Changes to this Policy

If we make material changes to this Policy, we will update the date above and notify you in the app or by email before the changes take effect. We will not apply a materially less protective change to information we already hold without your consent.

Changes in this version (October 25, 2026). Usage information now includes daily counts of website visits by page and source, and of taps on Start a roll and Join. These are totals only, kept in our own systems, and not linked to anyone.

Changes in the October 24, 2026 version. This Policy was reorganized for clarity. It now describes feed personalization and how to choose a non-personalized order, in-person connections, profile visibility settings, profile photos, sign-in with Apple, Google and text message where available, additional retention periods and our email and bot-protection providers. It also clarifies that teen accounts and text messages are not yet available.

19. Contact

Dominion Apex Labs LLC, Attn: Privacy
Tennessee, USA
hello@moev.app